Contact information

Contact Information

You can contact Thread & Butter with any questions about your order, custom embroidery, shipping, returns, or product details.

Email: hello@threadandbuttershop.com

We do our best to respond within 1–2 business days. Response times may be longer during weekends, holidays, or high-volume order periods.

For questions about an existing order, please include your order number and the name or email used at checkout.